I am getting an error message while verifying my phone number or not receiving an OTP code. What should I do?

Step 1: Check the Format: Ensure you entered your phone number with the correct country code and without unnecessary leading zeros (e.g., +234...).

Step 2: Give it a moment: OTP delivery can be delayed by local network carriers — wait 2–3 minutes before requesting a new code.

Step 3: Still Stuck: If the issue persists, try an alternative network number or contact our support team directly via the website chat bubble with your Full Name, Registered Email, Phone Number, Program Enrolled, and intended Cohort (e.g., "June cohort") for manual profile activation.