I can't access my dashboard, keep getting error message “Invalid email or password

This error usually comes down to one of three things:- 

1. You're using the wrong email address 
2. Password entered is incorrect
3. Your browser has stored old login data that's conflicting with your session.

To fix this right away, follow these troubleshooting Steps below:

Step 1:  Confirm your registered email: Make sure it's the exact address you used to enroll and pay. A secondary email won't work if that's not what you registered with.

Step 2: Clear your browser cache and cookies: on your chrome browser, click the three dots (top right) → Settings → Privacy and security → Delete browsing data → Delete data.

Step 3: Refresh your browser and carefully input your email and password to login again.

If the error continues

Step 4: Click Forgot Password on the login page and reset it. Once you've set a new password, return to www.10alytics.io/login and log in with your registered email and new password.

Still can't get in?

Submit a ticket: contact our support team directly via the website chat bubble with your Full Name, Registered Email, Program Enrolled, Cohort (e.g., "June cohort") and a screenshot of the error message